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Service Quality Design & Management
This course explores the principles and practices of designing, managing, and delivering exceptional service experiences. Stud...
Beginner
31 Lectures
Between 8 - 10 Hours Module
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Inclusion & All Accessibility Expert Roles and Skills
First, there are a number of reasons why inclusion and accessibility are important: Ethical, Legal, Innovation, Usability, Tech...
Beginner
5 Lectures
Between 6 - 8 Hours Module
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Web Design Accessibility
Web accessibility means that websites, apps, tools, and technologies are designed and developed so that people with disabilitie...
Beginner
5 Lectures
Between 8 - 10 Hours Module
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Accessibility & Inclusive Design
This course introduces some of the fundamental principles of accessibility and prepares learners for further study in accessibi...
Beginner
4 Lectures
Between 6 - 8 Hours Module
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Analyzing & Measuring Destination/Business Accessibility
The degree of accessibility significantly influences regional tourism flow and the performance of the global tourism industry. ...
Beginner
7 Lectures
Between 8 - 10 Hours Module
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Customer Service for All People
This course examines all aspects of the relations between the tourism operators, or the service suppliers, and the tourists as ...
Beginner
5 Lectures
Between 8 - 10 Hours Module
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Types of Disabilities / Specific Access Requirements
To understand where accessibility issues can arise, it is helpful to have a basic understanding of a range of disabilities and ...
Beginner
8 Lectures
Between 6 - 8 Hours Module
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Introduction to Accessible Health & Wellness Tourism
There’s a hot new travel niche that focuses on accessibility, health, and wellness getaways. People seek out vacation locations...
Beginner
11 Lectures
Between 8 - 10 Hours Module
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Members Only