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Course Creator

Service Quality Design & Management

This course explores the principles and practices of designing, managing, and delivering exceptional service experiences. Stud...
Beginner
31 Lectures
Between 8 - 10 Hours Module
Course Creator

Inclusion & All Accessibility Expert Roles and Skills

First, there are a number of reasons why inclusion and accessibility are important: Ethical, Legal, Innovation, Usability, Tech...
Beginner
5 Lectures
Between 6 - 8 Hours Module
Course Creator

Web Design Accessibility

Web accessibility means that websites, apps, tools, and technologies are designed and developed so that people with disabilitie...
Beginner
5 Lectures
Between 8 - 10 Hours Module
Course Creator

Accessibility & Inclusive Design

This course introduces some of the fundamental principles of accessibility and prepares learners for further study in accessibi...
Beginner
4 Lectures
Between 6 - 8 Hours Module
Course Creator

Analyzing & Measuring Destination/Business Accessibility

The degree of accessibility significantly influences regional tourism flow and the performance of the global tourism industry. ...
Beginner
7 Lectures
Between 8 - 10 Hours Module
Course Creator

Customer Service for All People

This course examines all aspects of the relations between the tourism operators, or the service suppliers, and the tourists as ...
Beginner
5 Lectures
Between 8 - 10 Hours Module
Course Creator

Types of Disabilities / Specific Access Requirements

To understand where accessibility issues can arise, it is helpful to have a basic understanding of a range of disabilities and ...
Beginner
8 Lectures
Between 6 - 8 Hours Module
Course Creator

Introduction to Accessible Health & Wellness Tourism

There’s a hot new travel niche that focuses on accessibility, health, and wellness getaways. People seek out vacation locations...
Beginner
11 Lectures
Between 8 - 10 Hours Module
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