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Service Quality Design & Management
This course explores the principles and practices of designing, managing, and delivering exceptional service experiences. Stud...
Inclusion & All Accessibility Expert Roles and Skills
First, there are a number of reasons why inclusion and accessibility are important: Ethical, Legal, Innovation, Usability, Tech...
Web Design Accessibility
Web accessibility means that websites, apps, tools, and technologies are designed and developed so that people with disabilitie...
Accessibility & Inclusive Design
This course introduces some of the fundamental principles of accessibility and prepares learners for further study in accessibi...
Analyzing & Measuring Destination/Business Accessibility
The degree of accessibility significantly influences regional tourism flow and the performance of the global tourism industry. ...
Customer Service for All People
This course examines all aspects of the relations between the tourism operators, or the service suppliers, and the tourists as ...
Types of Disabilities / Specific Access Requirements
To understand where accessibility issues can arise, it is helpful to have a basic understanding of a range of disabilities and ...
Introduction to Accessible Health & Wellness Tourism
There’s a hot new travel niche that focuses on accessibility, health, and wellness getaways. People seek out vacation locations...
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