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SPONSORS: VIAMOON CONSULTANCY & CAREADISE
Where Miracles Happen
This course equips you with the skills and knowledge to assess the accessibility of destinations and businesses according to Universal Design principles.
Course Objectives:
- Understand key concepts and issues in accessibility data collection for tourism.
- Learn principles and best practices for presenting accessibility information to visitors with disabilities.
- Identify accessible products and services.
- Evaluate the accessibility of a product or service using appropriate tools and methods.
- Measure, describe, and photograph key accessibility features and barriers.
- Analyze the quality of facilities and services for different user types.
Learning Outcomes:
By the end of this course, you will be able to:
- Identify Accessible Products/Services: Recognize products and services that cater to people with disabilities.
- Evaluate Accessibility: Assess the accessibility of a product or service using various evaluation methods.
- Measure and Document Accessibility: Measure key accessibility features and barriers using appropriate tools and capture them through photographs.
- Analyze Accessibility for Different Users: Evaluate how well facilities and services cater to the needs of diverse users with disabilities.
Course Content:
- Key Accessibility Evaluation Criteria: Learn the essential criteria used to assess accessibility.
- Accessibility Analysis Schemes: Explore different frameworks for analyzing accessibility.
- Verification and Evaluation Methods: Understand techniques for verifying and evaluating accessibility claims.
- Practical Accessibility Assessments: Gain hands-on experience through practical examples of accessibility assessment.
- Visual Learning: Analyze good and bad accessibility practices through photo examples.
- The Legal Landscape of Accessibility: Explore how legislation influences accessibility requirements.
- Accessibility Data Collection Tools: Learn how to manage and utilize tools for collecting accessibility data.
- Accessibility Information Standards: Understand key accessibility information standards like OSSATE Photo and Measurement Guide, ENAT Access Statement, and other Accessible Information Schemes (AIS).
This course will provide you with the necessary skills and knowledge to contribute to a more inclusive tourism industry by ensuring destinations and businesses are accessible to all.
Introduction to Course
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1Welcoming
- This course provides a comprehensive understanding of how to analyze and measure the accessibility of destinations and businesses, focusing on creating inclusive environments for all. We will explore evaluation criteria, practical assessment methods, and the specific needs of diverse user groups. This course will equip you with the skills to contribute to a more accessible and welcoming tourism industry.
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2Case Study: India
Performance requirements for evaluating accessibility
Breakdown of Evaluation Criteria by Headings
How to Verify and Evaluate Accessibility
People with mobility and sensory impairments and people with cognitive impairments / learning difficulties
Visitors with Food Intolerance or Special Dietary Requirements
Families Small Children and Older People
Functional/technical Requirements for an Accessible Built Environment and Tourism Infrastructure
Final Exam
The Curriculum may vary by location and/or business entity.













